Sterling Bank Plc says it has concluded the upgrade of its information technology infrastructure. The bank explained that this move is in line with its mandate to enrich the lives of its customers through efficient and prompt delivery of quality banking services,
It would be recalled that about 24 months ago, Sterling Bank commenced the upgrade of its core and subsidiary systems, transiting to more robust, agile and flexible platforms that are more adaptable to the dynamic banking needs of customers and position the Bank for long term sustainable growth.
It was disclosed that the decision of the Bank to upgrade its IT infrastructure was informed by the need to improve the service delivery of the one customer bank, adding that the upgrades would see the bank improving customer experience.
It also stated that the upgrade was in line with the Bank’s mission to enhance stakeholders’ value as a financial institution of choice, stated that the upgrade, which gained traction two weeks ago, had become necessary in view of the need to meet customers’ expectations.
